BEST WESTERN ON THE AVENUE, Buffalo – Your ideal downtown stay
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Key details
Hotel Overview
510 Delaware Avenue,
Buffalo,
New York,
United States,
14202-1304,
New York State
Best Western On The Avenue - Downtown hotel with free breakfast near Buffalo Niagara Convention Center
Located in downtown Buffalo's theater and restaurant district, Best Western On The Avenue offers easy access to the Buffalo Niagara Convention Center, Buffalo State College, and government offices. The hotel is a short drive from Highmark Stadium and KeyBank Center. Amenities include a free to-go breakfast, a 24-hour gym, and a fireplace in the lobby. Guests can explore nearby attractions like Shea's Performing Arts Center, Kleinhans Music Hall, and Niagara Falls, located 22 miles away. The hotel provides free Wi-Fi, free parking, and a 24-hour business center.
Additional perks of the hotel
Free hot breakfast
24-hour fitness center
Fireplace in the lobby
Meeting rooms available
On-site tour/ticket assistance
Proximity to Peace Bridge for access to Canada
Complimentary newspapers
Rooms
The hotel offers 60 air-conditioned rooms with free Wi-Fi, flat-screen TVs with HBO(R), refrigerators, and laptop-friendly workspaces. Business Rooms feature oversized desks. Private bathrooms include complimentary toiletries and hair dryers. Some rooms have rollaway beds or cribs available for a nominal fee.
Other conveniences
Coffee/tea makers in all rooms
Iron and ironing board
Free local calls
Cable/satellite TV
VIP Rooms available
Walk-in shower in accessible rooms
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Choose Your Room
Our listed hotels offer a variety of room types—double rooms, family suites, or deluxe options—all with features like breakfast, flexible cancellation policies, and exclusive deals.
510 Delaware Avenue,
Buffalo,
New York,
United States,
14202-1304,
New York State
Map view
510 Delaware Avenue,
Buffalo,
New York,
United States,
14202-1304,
New York State
City landmarks
Event hall
Buffalo Convention Center
1.3
km
Landmark
Saint Louis RC Church
620 m
Landmark
Coca-Cola Field
2.1
km
Landmark
Buffalo and Erie County Naval and Military Park
2.3
km
Park
Soldiers' and Sailors' Monument
1.7
km
Landmark
McKinley Monument
1.4
km
Landmark
Fountain Plaza
980 m
Landmark
One M&T Plaza
990 m
Public Building
Buffalo City Hall
1.4
km
Event hall
Canalside
2.4
km
Gallery
Western New York Book Arts Collaborative
1.3
km
Landmark
Chippewa Club Zone
870 m
Landmark
The Statler Tower
1.2
km
Landmark
Ellicott Square Building
1.8
km
Library
Buffalo and Erie County Public Library
1.4
km
Church
Michigan Avenue Baptist Church
1.5
km
Landmark
Forbes Theatre Buffalo Christian Center
680 m
Church
First Presbyterian Church
680 m
Stadium
KeyBank Center
2.6
km
Night club
Town Ballroom
710 m
Bridge
Peace Bridge
2.7
km
Church
St Joseph's Cathedral
1.8
km
Landmark
Market Arcade Building
870 m
Marina
Erie Basin Marina
2.6
km
Nearby
Museum
Theodore Roosevelt Inaugural National Historic Site
380 m
Allen St
Allentown
250 m
Church
Trinity Episcopal Church
390 m
140 North St
Nina Freudenheim
460 m
234 Allen Street
Antique Man
530 m
Gallery
Hallwalls Contemporary Arts Center
530 m
Restaurants
Founding Fathers Restaurant
350 m
75 Edward St
Lovejoy Pizza
590 m
900 Main St
Allen Street Poutine Company
550 m
242 Allen St
Buffalo Melting Point
550 m
244 Allen St
La Delicias Taqueria
950 m
454 Pearl St
Tim Hortons
370 m
537 Delaware Avenue
Sue's NY Deli
1.0
km
130 S Elmwood Ave
Jake's Cafe
810 m
250 Delaware Ave
Guest Reviews & Ratings
What Guests Are Saying?
Guest reviews
5.0/10
based on 5 reviews
8.2
8.2/10 based on 812 reviews
Colin
United Kingdom,
March
2024
8.6/10
The hotel offers a mix of residential and business surroundings, close to the Key Bank Arena with a good restaurant selection nearby. The rooms were clean and a good size; however, they weren't ready upon arrival. The service was top-notch, with helpful and friendly staff across various departments. The location was safe and convenient, with a kind security guard adding to the sense of comfort.
Rooms
8.0
The rooms were clean and a good size for a one-night stay, equipped with a microwave and refrigerator. Though comfortable, my room wasn't ready upon check-in.
Service
9.0
The staff was always very helpful, from assisting with transportation to the friendly maintenance team and breakfast service. They were polite, efficient, and easily likable.
Location
9.0
The hotel is located in an eclectic area with well-maintained mansions, a mix of residential, business, and restaurant options. Very close to the Key Bank Arena, my stay was complemented by the constant presence of a kind security guard.
Dining
8.0
Facilities
8.0
The hotel facilities were good overall, providing everything needed for a pleasant stay.
Helpful staff
Room not ready
Gene
United States,
February
2024
7.0/10
I had a mixed experience at the hotel. The rooms, although well done with a new retro style, had issues with cleanliness such as finding the key card from the last guest and a dirty tub. On the positive side, the room was spacious with nice flooring. The service was friendly and helpful, offering complimentary water, but lacking information about the manager's availability. The location was convenient in the downtown area but had some issues with parking and ice around. The dining options were average, but there was a pleasant surprise with some food choices. Overall, a decent stay with room for improvement.
Rooms
7.0
The rooms, rented for a wedding down the street, were very well done with a new retro style but lacked cleanliness with remnants from the last guest and an unclean tub. The spacious layout with tile and wood flooring was a plus.
Service
8.0
The service was friendly and accommodating, offering us complimentary water. Although lacking information on the manager's availability, the staff were knowledgeable about local places and very kind.
Location
6.0
The hotel's location was convenient, particularly for saving the need to go into downtown Buffalo. However, it was a bit small for the number of rooms and had occasional parking and ice clearance issues.
Dining
7.0
The dining experience was a mix. While the European bread was amazing, the overall food quality was not consistent, ranging from very good to ordinary.
Facilities
7.0
The hotel facilities were decent, with room for improvement.
John
United States,
November
2023
6.4/10
My stay at the hotel had its ups and downs. The rooms were not ready initially, and we had to wait for the microwave and mini fridge, but they eventually arrived after a short delay. However, we had to make do with just two towels for the three of us throughout our stay. The room next to ours had a broken door without a lock, and cleanliness was an issue with dirty sheets and a filthy carpet. To make matters worse, there was an incident of missing money in my room, and the management's response was lacking.
Rooms
5.0
The rooms were not without issues, from initial readiness to cleanliness and missing amenities.
Service
6.0
The staff were friendly but lacked attention to detail.
Location
7.0
The hotel's location was convenient, just off 33 West from the NYS Thruway and with friendly front desk service 10-15 minutes from the street train.
Dining
7.0
The dining experience, particularly the meat separation for dietary needs, was thoughtful, but the late start to breakfast was inconvenient.
Facilities
5.0
Basic facilities were available, though there were some maintenance and security issues to address.
friendly staff
cleanliness
Charles
United States,
October
2023
8.8/10
I absolutely loved my stay at the Best Western on the Ave in Buffalo, NY. The hotel is located right downtown, making it easy to reach nearby attractions, and the staff was incredibly understanding and helpful. However, the dining options could have been a bit more varied. The rooms were beautiful, clean, and spacious with modern amenities, ensuring a comfortable and quiet stay.
Rooms
9.0
The room I stayed in was not only clean and spacious but also beautifully designed. The bathroom was especially awesome, and the pillows provided were fantastic for a good night's sleep.
Service
9.0
The service at the Best Western on the Ave was top-notch. The hotel manager and the entire staff were truly amazing, providing attentive service to every guest. Housekeeping was also exceptional, maintaining the cleanliness of the rooms.
Location
9.0
The location of the hotel was really nice, right downtown and close to many attractions. I felt safe walking around, even late at night, thanks to the kind security guard. It was also conveniently located between the two queens I visited.
Dining
8.0
The breakfast spread at the hotel was quite impressive, offering a variety of options from eggs, sausages, cereals, bagels, fruits, and juices. It was one of the best breakfasts I've had in my many travels. However, some more variety in meat and fish dishes would have made it even better.
Facilities
9.0
The hotel facilities were very up to date and well-maintained. Everything from the pool, restaurant, to the common areas was excellent, adding to the overall enjoyable experience of my stay at the Best Western on the Ave.
Adam
United Kingdom,
September
2023
6.2/10
I found this hotel a mixed bag. The rooms were decent, but there were some issues that need attention. The service was a bit of a hit and miss, but some positives shone through. The location was convenient, with a few drawbacks. The dining experience left much to be desired. The facilities were average.
Rooms
7.0
The rooms were decent, but some parts need updating. I'd consider staying again only if I find a good deal on the price.
Service
6.0
The service was a mix of experiences. While I had a chance to talk to the owner, overall, it was a bit irritating. Housekeeping was good.
Location
7.0
The location was convenient, especially for entertainment areas, but it could do with some improvements. Close to bars and restaurants, but a bit far from downtown.
Dining
5.0
The dining was below expectations, but there were basic selections available. Plenty of seating but room for improvement.
Facilities
6.0
Average facilities but not outstanding. Some areas need upgrades.
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